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About Us

Corporate Overview

ZigVoice Products Inc. is an impressive innovator in the Contact Center industry. We have been serving our customers for more than 25 years, being attentive to their needs, providing our best solutions to fulfill their requirements on a real-time basis. We have made an outstanding position in the market based on our accomplishments in the Contact Center industry.

ZigVoice’s cutting-edge solutions work with devices from the leaders of the computer telephony industry, such as Avaya, Cisco and Nortel Networks. We are dedicated to fitting our clients with an appropriate solution.

The sterling reputation enjoyed by ZigVoice Products Inc. is based on a consistent record of outstanding customer service, and a variety of unique solutions that enhance our clients’ contact center efficiency and productivity. At ZigVoice, we are extremely pleased to have been first to market with a number of key contact center solutions, and we look forward to continuing as an industry professional.

Mission Statment

We build everlasting and mutually rewarding relationships with our customers, suppliers and employees in Contact Centers and enterprise markets based on our essential values of honesty, consistency and enthusiasm. We provide world-class solutions to our clients to accomplish their requirements.

ZigVoice's Distinctive Value Idea

ZigVoice has been widely known in the call center industry for a variety of exclusive characteristics, demonstrated both in our products and in our organization:

Consistency: ZigVoice systems are extremely reliable and consistent, backed up by our skilled and experienced customer support team.

Ease of use: ZigVoice systems have an easily comprehensible, “point and click” user friendly interface that is consistent from solution to solution, and matches the expectations of our users, regardless of their job.

Convenience: Not only are ZigVoice solutions readily installed and understood, but the ZigVoice team is easily contacted and always ready to work with clients on any aspect of their call center implementation.

Customer Service Standard

Since 1984, ZigVoice Products Inc. has operated with a relentless mission to deliver the highest level of customer service to our clients. The ZigVoice team prides itself on consistent responsiveness to the needs of our customer base, and in-depth practical experience set up on multiple thousands of successful client installations, worldwide.

Future Goals

In the long term, ZigVoice Products Inc. will keep on to provide clients with solutions that meet up with their call center automation demands, minimize their costs, and considerably increase their staff output. ZigVoice’s perspective for the future of the Call Center industry suits that of the major industry analysts, our multiple tactical partners and clients. To put it simply, ZigVoice will try to surpass the expectations of our leads and clients, with an incomparable level of professionalism, reliability, responsiveness and commitment.