LED - Wall Display
Wall Display is a program designed to transmit messages and real-time data to wallboards. You can even add, edit, and view all messages from the display right on the agents desktop!
The Telescopes Wall Display interface has user-friendly, easy-to-use menus and functional features. Managers can prominently display vital call center information such as alert agents to escalating challenges, inform of modifications in a daily schedule, or post security reminders to guarantee smooth operations. Display unplanned and/or schedule text messages that appear at specific times. For further customization, you can modify text colour and effects to indicate message priority.
Cisco UCC & Cisco UCCx
Nortel Contact 6.0